Application of computational techniques to support business such as decision making, business understanding, data analysis, business process automation, learning from data, producing and using business models, data integration, data quality assessment and cleaning, use of contextual data, etc.

Software quality issues. Quality components and metrics. Software process quality. Software reliability engineering. Software design for testability. Requirements capture and validation. Systematic design validation; grey-box approach, test design, implementation and management, case studies in validation and verification of communications software. Object-oriented design and test.